Having a behavioral crisis that's too much to handle on your own. Uncommunicative to you. Out of control or destroying property. At risk of acting violently or dangerously. At risk of threatening to hurt him/herself or others. You will be connected to a trained EMPS counselor. EMPS will help resolve the crisis immediately over the phone or will come immediately to your location. EMPS responds 24 hours a day, 7 days a week. Services are confidential, and there is no cost to the family.